Refund Policy
Last updated: May 21, 2026
30-day money-back guarantee
ClayFit offers a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and look up your order using the email address you used at checkout, or
- Email us at support@clayfitness.app with your order details and we will forward your request to Paddle.
Refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.
Cancellations
You can cancel your subscription at any time from your account or via paddle.net. Cancellation stops future renewals; you retain access until the end of the current billing period.
Beyond 30 days
Refund requests outside the 30-day window are reviewed case-by-case in line with Paddle's Refund Policy and applicable consumer-protection law.
Contact
ClayFit — support@clayfitness.app